Lifetime Return Policy
Lifetime Product Return Policy And Procedures
- General Statement of Product Return Rights and Limitations
Cedric DuPont Antiques accepts the return of products that have been purchased from our Gallery subject to the terms and conditions set forth below. A Product can be returned by a Buyer at any time. A Buyer may return only one Product at a time and may not utilize the return policy set forth herein until the Gallery Credit for the returned Product has been used, in its entirety. As used herein, the term “Buyer” shall mean the person or entity described on the face of the applicable purchase invoice and the term “Product” shall mean the one (1) product described on the face of such invoice which the Buyer wishes to return and which Cedric DuPont Antiques has agreed to accept pursuant to the terms and conditions set forth herein.
A credit will be issued in the amount paid by the Buyer for the Product as set forth in the invoice [less sales tax, shipping, restocking fees, handling fee] (the “Gallery Credit”) once the piece has been received and inspected. Any Gallery Credit issued to Buyer by Cedric DuPont Antiques with respect to a Product returned as provided herein can only be used towards the purchase of any other piece(s) in Cedric DuPont Antiques’ inventory. Gallery Credits will be posted to Buyer’s account. Unused Gallery Credits cannot be assigned or transferred by Buyer to any third party.
The return rights described herein do not extend beyond the original Buyer of the Product and Cedric DuPont Antiques shall have no obligation to Buyer to provide any return rights on a Product unless Cedric DuPont Antiques has received full payment from Buyer for the Product that is being returned (or, if applicable, Buyer is current on any approved payment plan(s) for the Product), and Buyer is current on its other payment obligations (if any) to Cedric DuPont Antiques.
The returned Product shall be in the same original condition as on the day of purchase. Notwithstanding anything herein to the contrary, Cedric DuPont Antiques reserves the right, in its sole discretion, to refuse the return of a Product that is rendered defective, in whole or in part, by causes external to the Product, including, but not limited to, catastrophe, external extremes, alteration or modification, abuse, improper use, and/or improper maintenance of the Product. Removal of any serial number or labels will also void any obligations of Cedric DuPont Antiques to accept the return of a Product.
- General Requirements for Return Merchandise Authorization
A. Buyer must obtain a valid Return Merchandise Authorization (“RMA”) number from Cedric DuPont Antiques for any Product return. RMAs will be issued, at Cedric DuPont Antiques’ sole discretion, only in accordance with these terms and conditions. In order for an RMA to be valid it must be issued in writing by an authorized representative of Cedric DuPont Antiques.
B. Buyer must provide its account number and all other information as required by Cedric DuPont Antiques Customer Service for any Product return including, without limitation, the invoice number.
C. Once a request for an RMA is approved by Cedric DuPont Antiques and the RMA number has been obtained in writing from Cedric DuPont Antiques, the Product should be returned to an address that will be provided to the buyer by Cedric DuPont Antiques. Buyer must use care to package the Product to prevent damage in transit. Buyer may not add new or additional items to an issued RMA number and Cedric DuPont Antiques reserves the right to refuse delivery of any unauthorized item or the entire shipment. Buyer shall pay all costs and bear all risk of loss when returning a Product to Cedric DuPont Antiques. Buyer must insure the shipment of the Product or accept the risk of loss or damage during shipment. Cedric DuPont Antiques strongly recommends that Buyer fully insure the return shipment of the Product against loss or damage and that Buyer use a carrier that can provide Buyer with proof of delivery for Buyer’s protection.
- Damaged Product Returns
Damaged Product returns are only for Products purchased from Cedric DuPont Antiques and shipped via Cedric DuPont Antiques’ carrier of choice that are damaged in transit from Cedric DuPont Antiques to Buyer. Buyer shall refuse any Product delivered in damaged condition. If a Product is delivered in damaged condition, the buyer must notify Cedric DuPont Antiques and request an RMA within three (3) business days of receipt of such Product. Failure to notify Cedric DuPont Antiques Customer Service and request an RMA within such time shall be deemed an acceptance of the Product as of the date of shipment. When notifying Cedric DuPont Antiques to request an RMA for a Damaged Product Buyer should be prepared to provide Cedric DuPont Antiques with information regarding the condition of the Product and the address where the Product is located (the address must be the same as the address where the Product was delivered).
- Disclaimer of Warranty/Limitation of Liability
Although these policies and procedures may permit Buyer to return a Product claimed to be defective under certain circumstances, Cedric DuPont Antiques makes no representations or warranties of any kind with respect to the Product. All Products sold by Cedric DuPont Antiques are sold/licensed “as is” (with no warranties). Cedric DuPont Antiques disclaims all other warranties and conditions, express or implied, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose or non-infringement. The right to return defective Products, as described herein, shall constitute Cedric DuPont Antiques sole obligation and Buyer’s exclusive remedy in connection with any claim of any kind relating to the quality, condition or performance of any Products, whether such claim is based upon principles of contract, warranty, negligence or other tort, breach of any statutory duty, principles of indemnity or contribution, or otherwise.
CEDRIC DUPONT ANTIQUES (INCLUDING ITS PARENTS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR SUBCONTRACTORS, ALL OF WHICH ARE REFERRED TO HEREIN COLLECTIVELY AS THE “CEDRIC DUPONT ANTIQUES AFFILIATES” SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCE TO BUYER, BUYER’S CUSTOMERS OR ANY OTHER PARTY FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PRODUCTS OR OTHERWISE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOSS OF THE PRODUCTS OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, BUYER’S OR BUYER’S CUSTOMER’S TIME, LOST DATA, INJURY TO PROPERTY OR ANY DAMAGES OR SUMS PAID BY BUYER TO THIRD PARTIES, EVEN IF CEDRIC DUPONT ANTIQUES OR ANY OF THE CEDRIC DUPONT ANTIQUES AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY WHETHER ANY CLAIM IS BASED UPON PRINCIPLES OF CONTRACT, WARRANTY, NEGLIGENCE, OR OTHER TORT, BREACH OF ANY STATUTORY DUTY, PRINCIPLES OF INDEMNITY OR CONTRIBUTION, THE FAILURE OF ANY LIMITED OR EXCLUSIVE REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE, OR OTHERWISE.
The laws of some jurisdictions limit or do not allow the disclaimer of consequential damages. If the laws of such a jurisdiction apply to any claim by or against Cedric DuPont Antiques or any of the Cedric DuPont Antiques Affiliates, the limitations and disclaimers contained herein shall be to the greatest extent permitted by law. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so that the above may not apply to Buyer.
IN NO EVENT SHALL CEDRIC DUPONT ANTIQUES BE LIABLE TO BUYER FOR LOSS, DAMAGE, OR INJURY OF ANY KIND OR NATURE ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND CONDITIONS IN EXCESS OF THE NET PURCHASE PRICE OF THE PRODUCTS ACTUALLY DELIVERED TO AND PAID FOR BY THE BUYER.
- Entire Agreement
These terms and conditions constitute the entire agreement and understanding between Cedric DuPont Antiques and Buyer concerning the subject matter hereof and supersedes all prior agreements and understandings of the parties with respect thereto. These terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend these terms and conditions shall be null and void, unless otherwise agreed to in a written agreement signed by Buyer and Cedric DuPont Antiques. To the extent that anything in or associated with Cedric DuPont Antiques’ website is in conflict or inconsistent with these terms and conditions, these terms and conditions shall take precedence. Cedric DuPont Antiques is constantly updating and revising its policies and procedures. This is the most current version of this Returns Policy, and it may be changed at any time without notice by Cedric DuPont Antiques. These policies set forth Buyer’s sole and exclusive rights with respect to return of products that Buyer may purchase from Cedric DuPont Antiques.